Questions and answers

About the digital Rred Card

Do you still have questions that have not been answered in the following FAQ? Just give us a call on +49 (0) 7652 1206 8239 (Monday to Sunday and on public holidays from 9am-5pm).

Or send us your request by e-mail to:

How do I get the digital Red Card?
What is the exact procedure so that I can register on
What does the digital Red Card look like?
Where can I find the Plus services after I register?
What are the inclusive services of the Red Card?
What are the plus services of the Red Card?
How can I book the Plus services?
How can I book the Escape Walk "Seegeheimnis: 1928 - The Lost Village"?
What if a fellow traveler wants to visit a different attraction than I do?
What if I don't have internet or a smartphone?
What about the Konus card?